Customer case studies

My most recent project involved repairing and replacing four doors and their frames after significant damage to the timberwork. The extent of the frame damage required extensive carpentry — a service I’m fully equipped to provide on-site.

One door was a disabled-access toilet with a bespoke frame, so the solution required a custom-made door. I refurbished and re-used the existing hardware where possible, added a couple of new fittings, and finished the door to meet accessibility and aesthetic requirements.

For the client’s meeting room I removed a worn standard latch and upgraded the door to a mortice sash lock with a Euro double cylinder and thumb turn, giving them secure, convenient locking.

The site also had a mechanical push-button combination lock whose code had been lost. Using my physical penetration-testing experience (carried out with client authorisation), I reset access quickly and securely so the client could regain control without replacing the unit.

One of my largest projects to date involved a full lock overhaul across a newly acquired commercial building. The client had recently taken over the premises but didn’t have keys for many of the internal lockable doors — fourteen in total.

I successfully picked and rekeyed ten of the locks with ease, while the remaining four proved more stubborn. These were replaced entirely using new Euro double cylinders with thumb turns, ensuring smooth and secure operation throughout.

As part of the work, I also adjusted several door closers and smoke seals, and carried out precision morticing to fit a new mortice sash lock where required.

To enhance security further, I installed an electronic access control lock on one of the secure rooms. The existing door was only 35 mm thick, leaving very little tolerance for morticing. This required detailed carpentry work, careful adjustment to the supplied lock, and full door rehanging to achieve a clean, reliable finish.